Does royal mail redelivery
Yes, Royal Mail offers a redelivery service for packages that are unable to be delivered to the recipient's address on the first attempt. Here are the details:
Redelivery Options:
- Redelivery to a Neighbour: If you're not available to receive your parcel, Royal Mail may leave it with a neighbour if they are available to accept it.
- Redelivery to a Safe Place: If you're not available to receive your parcel, Royal Mail may leave it in a safe place, such as your shed, garage, or porch, if it's deemed safe to do so.
- Redelivery to a Post Office: If you're not available to receive your parcel, Royal Mail may hold it at a local Post Office for you to collect.
- Redelivery to a Different Address: If you're not available to receive your parcel, Royal Mail may be able to redeliver it to a different address, such as a work address or a friend's address, if you provide the necessary details.
How to Arrange Redelivery:
To arrange redelivery, you can:
- Track Your Parcel: Use Royal Mail's Track and Confirm service to track your parcel and arrange redelivery.
- Contact Royal Mail: Call Royal Mail's customer service team on 03457 740 740 (Monday to Friday, 8am to 6pm) to arrange redelivery.
- Use the Royal Mail App: Download the Royal Mail app and use the "Track and Redeliver" feature to arrange redelivery.
Redelivery Fees:
There may be a fee for redelivery, depending on the service you choose. For example, redelivery to a Post Office may incur a fee of £1.50. You can check the fees and charges on Royal Mail's website.