Don't have permission to download files nhs mail

The NHS mail system!

It's not uncommon for NHS employees to encounter issues with downloading files due to security restrictions. Here are some possible solutions to help you overcome this issue:

  1. Check your permissions: Ensure that you have the necessary permissions to download files. You can check with your IT department or supervisor to confirm your permissions.
  2. Use the NHS mail web interface: Instead of downloading files directly, try accessing the files through the NHS mail web interface. You can do this by logging into your NHS mail account and accessing the files through the web interface.
  3. Use a secure download method: If you need to download files, try using a secure download method such as downloading files to a secure location on your computer or using a secure file transfer protocol (SFTP) client.
  4. Contact your IT department: If you're still having issues, contact your IT department for assistance. They may be able to provide additional guidance or help you resolve the issue.
  5. Check for updates: Ensure that your NHS mail client is up to date, as updates may resolve any issues you're experiencing.
  6. Use a different browser: Try using a different browser to see if the issue is browser-specific. Some browsers may have better support for NHS mail or may be able to bypass any restrictions.
  7. Check for firewall restrictions: If you're using a firewall, ensure that it's not blocking the download of files. You may need to configure your firewall to allow downloads.
  8. Use a secure file sharing service: If you need to share files with others, consider using a secure file sharing service such as NHSmail's own file sharing service or a third-party service like Dropbox or Google Drive.

Remember to always follow NHS security guidelines and protocols when downloading or sharing files to ensure the security and integrity of patient data.