Dotmailer reviews

Dotmailer is a popular email marketing platform that offers a range of features and tools to help businesses create and send targeted email campaigns. Here are some reviews from various sources:

G2 Crowd:

• Overall rating: 4.3/5 (based on 1,116 reviews)
• Pros: Easy to use, good customer support, flexible templates, and robust reporting features.
• Cons: Limited automation capabilities, some users find the interface cluttered, and occasional issues with deliverability.

TrustRadius:

• Overall rating: 4.5/5 (based on 201 reviews)
• Pros: User-friendly interface, good customer support, and robust reporting features.
• Cons: Some users find the platform expensive, and limited customization options for templates.

Capterra:

• Overall rating: 4.5/5 (based on 250 reviews)
• Pros: Easy to use, good customer support, and robust reporting features.
• Cons: Some users find the platform expensive, and limited automation capabilities.

SoftwareSuggest:

• Overall rating: 4.4/5 (based on 50 reviews)
• Pros: User-friendly interface, good customer support, and robust reporting features.
• Cons: Some users find the platform expensive, and limited customization options for templates.

Reviewers' comments:

• "Dotmailer is easy to use and has a lot of features that make it easy to create and send targeted email campaigns." - Emily W., Marketing Manager
• "The customer support team is always helpful and responsive, which is a big plus for me." - David K., Email Marketing Specialist
• "The reporting features are really robust and help me track the performance of my campaigns." - Rachel T., Marketing Coordinator
• "I wish the platform had more automation capabilities, but overall it's a great tool for email marketing." - James B., Marketing Manager

Common praises:

• Easy to use interface
• Good customer support
• Robust reporting features
• Flexible templates

Common criticisms:

• Limited automation capabilities
• Some users find the platform expensive
• Limited customization options for templates
• Occasional issues with deliverability

Overall, Dotmailer seems to be a solid email marketing platform that offers a range of features and tools to help businesses create and send targeted email campaigns. While it may not be perfect, it has a strong reputation for ease of use, good customer support, and robust reporting features.