Email etiquette when cc

The art of CC'ing! When you CC someone on an email, you're including them in the conversation, but not making them the primary recipient. Here are some email etiquette tips to keep in mind when CC'ing:

When to CC:

  1. When someone needs to be informed: CC someone who needs to be aware of the conversation, but isn't the primary recipient.
  2. When someone has expertise or authority: CC someone who has relevant knowledge or authority on the topic, even if they're not the primary recipient.
  3. When someone needs to take action: CC someone who needs to take action or provide input on the topic.

Best practices:

  1. Keep the CC list concise: Only include people who truly need to be informed or involved in the conversation.
  2. Use the BCC field wisely: If you're sending an email to a large group, use the BCC (blind carbon copy) field to protect recipients' email addresses from being shared.
  3. Don't over-CC: Avoid CC'ing too many people, as it can lead to information overload and unnecessary responses.
  4. Be mindful of hierarchy: When CC'ing someone with a higher authority or expertise, be respectful of their time and only include them if necessary.
  5. Use clear subject lines: Make sure the subject line accurately reflects the content of the email, even if someone is CC'd.
  6. Keep the email concise: Keep the email brief and to the point, even if someone is CC'd.
  7. Avoid CC'ing without permission: Only CC someone without their permission if it's absolutely necessary and you've explained the reason in the email.
  8. Use CC'ing for informational purposes only: Avoid using CC'ing to ask someone to take action or respond to the email. Instead, use the "To" field for primary recipients.

Common CC mistakes to avoid:

  1. CC'ing without a clear purpose: Avoid CC'ing someone without a clear reason or explanation.
  2. CC'ing too many people: Avoid CC'ing an entire team or department unless it's absolutely necessary.
  3. CC'ing without permission: Avoid CC'ing someone without their permission, especially if it's not necessary.
  4. CC'ing with unnecessary information: Avoid including unnecessary information or attachments that may not be relevant to the CC'd recipient.

By following these email etiquette tips, you can use CC'ing effectively and respectfully, while avoiding common mistakes that can lead to confusion or frustration.