Emory email server manager

Emory University's email server manager is responsible for managing and maintaining the university's email infrastructure, which includes the Emory University email system, also known as "Emory Email".

The Emory Email system is a cloud-based email service provided by Microsoft Office 365, which is used by faculty, staff, and students to send and receive emails. The email server manager is responsible for ensuring the smooth operation of the email system, including:

  1. Email account management: Creating, updating, and deleting email accounts for faculty, staff, and students.
  2. Email server maintenance: Performing regular maintenance tasks, such as backups, updates, and troubleshooting, to ensure the email system is running smoothly and securely.
  3. Email security: Implementing and enforcing email security policies, such as spam filtering, virus scanning, and encryption, to protect against email threats.
  4. Email client configuration: Providing guidance and support for configuring email clients, such as Microsoft Outlook, to connect to the Emory Email system.
  5. Email migration: Migrating email accounts from legacy email systems to the Emory Email system.
  6. Email analytics: Monitoring email usage and performance metrics to identify trends and areas for improvement.
  7. Email support: Providing technical support and troubleshooting assistance to faculty, staff, and students who experience email-related issues.

The Emory Email server manager works closely with other IT teams, such as the Emory University IT department, to ensure that the email system is integrated with other university systems and services.

Some of the tools and technologies used by the Emory Email server manager include:

  1. Microsoft Office 365: The cloud-based email service used by Emory University.
  2. Microsoft Exchange: The email server software used to manage and deliver email messages.
  3. Microsoft Azure: The cloud-based platform used to host and manage the Emory Email system.
  4. PowerShell: A scripting language used to automate email server management tasks.
  5. Microsoft System Center: A suite of tools used to monitor and manage the email system.
  6. Email client software: Such as Microsoft Outlook, Mozilla Thunderbird, and Apple Mail.

The Emory Email server manager is responsible for ensuring that the email system is secure, reliable, and easy to use, and that it meets the needs of the Emory University community.