Freepbx mail queue not delivered
The frustration of a mail queue not being delivered in FreePBX!
Here are some steps to help you troubleshoot and resolve the issue:
- Check the mail queue: Log in to your FreePBX web interface and navigate to Status > Mail Queue. This will show you the current mail queue, including the messages that are stuck.
- Check the mail log: Look for errors in the mail log by navigating to Status > Mail Log. This will show you the latest mail log entries, which may indicate the reason why the messages are not being delivered.
- Check the mail server configuration: Ensure that your mail server is properly configured and that the mail server is running. You can check the mail server status by running the command
asterisk -rx "mailq"
in the terminal. - Check the recipient's email address: Verify that the recipient's email address is correct and that the email address exists. You can try sending a test email to the same address to see if it's delivered successfully.
- Check the mail server's DNS settings: Ensure that the mail server's DNS settings are correct and that the mail server can resolve the recipient's email address.
- Check the mail server's authentication settings: Verify that the mail server's authentication settings are correct and that the mail server is authenticating correctly with the recipient's email server.
- Check the mail queue for stuck messages: Look for messages that are stuck in the mail queue and try to deliver them manually by running the command
asterisk -rx "mailq -d <message_id>"
in the terminal, replacing<message_id>
with the ID of the stuck message. - Check the mail server's logs: Check the mail server's logs for any errors or issues that may be preventing the messages from being delivered.
- Try sending a test email: Send a test email to the same address to see if it's delivered successfully. If it's not, try sending a test email to a different address to see if it's delivered successfully.
- Consult the FreePBX documentation: Consult the FreePBX documentation for more information on troubleshooting mail queue issues.
Some common issues that may cause mail queue not being delivered in FreePBX include:
- Incorrect mail server configuration
- Incorrect DNS settings
- Authentication issues
- Mail server downtime
- Mail server overload
- Recipient's email address is invalid or does not exist
By following these steps, you should be able to troubleshoot and resolve the issue with your mail queue not being delivered in FreePBX.