Frequently asked questions about proton mail

Here are some frequently asked questions about Proton Mail:

General Questions

  1. What is Proton Mail?
    • Proton Mail is a free, open-source, and secure email service that uses end-to-end encryption to protect users' emails.
  2. Is Proton Mail a new company?
    • No, Proton Mail is a subsidiary of Proton Technologies AG, a Swiss company that has been developing secure communication tools since 2004.
  3. Is Proton Mail available for free?
    • Yes, Proton Mail offers a free version with limited features, as well as a paid version with additional features.

Security and Encryption

  1. How does Proton Mail's encryption work?
    • Proton Mail uses end-to-end encryption, which means that only the sender and the intended recipient can read the email content. The encryption is done using the OpenPGP standard.
  2. Is Proton Mail's encryption secure?
    • Yes, Proton Mail's encryption is considered to be highly secure. The company uses a combination of symmetric and asymmetric encryption, and the encryption keys are stored securely on the user's device.
  3. Can Proton Mail's encryption be bypassed?
    • No, Proton Mail's encryption is designed to be unbreakable. Even if an attacker gains access to the email server, they will not be able to read the email content without the decryption key.

Features and Functionality

  1. What features does Proton Mail offer?
    • Proton Mail offers a range of features, including end-to-end encryption, secure password storage, two-factor authentication, and a built-in calendar and contact manager.
  2. Can I use Proton Mail on my mobile device?
    • Yes, Proton Mail has mobile apps for Android and iOS devices.
  3. Can I use Proton Mail with my existing email address?
    • Yes, Proton Mail allows you to use your existing email address with their service.

Privacy and Data Protection

  1. Does Proton Mail collect my personal data?
    • No, Proton Mail does not collect any personal data from its users. The company is based in Switzerland, which has strong data protection laws.
  2. Does Proton Mail store my emails on its servers?
    • No, Proton Mail stores emails on the user's device, not on its servers. This means that even Proton Mail's employees cannot access your email content.
  3. Can Proton Mail access my emails?
    • No, Proton Mail does not have the ability to access your emails, even if it wanted to. The encryption keys are stored on the user's device, and only the user has access to them.

Other Questions

  1. Is Proton Mail compatible with other email services?
    • Yes, Proton Mail is compatible with most other email services, including Gmail, Outlook, and Yahoo.
  2. Can I use Proton Mail for business purposes?
    • Yes, Proton Mail offers a paid version with additional features, including custom domains and team management, that are suitable for business use.
  3. Is Proton Mail available in multiple languages?
    • Yes, Proton Mail is available in multiple languages, including English, French, German, Italian, and Spanish.