Globe and mail subscription customer service
The Globe and Mail offers various ways to contact their customer service team for subscription-related inquiries. Here are a few options:
- Phone: You can call the Globe and Mail's customer service team at 1-800-926-6565 (toll-free) or 416-585-5000 (local). The phone lines are available Monday to Friday from 8:00 AM to 8:00 PM ET.
- Email: You can send an email to [email protected] with your inquiry or concern. A customer service representative will respond to your email within 24-48 hours.
- Online Form: The Globe and Mail has an online form that you can fill out to contact their customer service team. Simply click on the "Contact Us" link at the bottom of their website, and then select "Subscription" as the reason for your inquiry.
- Live Chat: The Globe and Mail offers live chat support on their website. You can click on the "Live Chat" button at the bottom of their website to start a conversation with a customer service representative. Live chat hours are Monday to Friday from 8:00 AM to 8:00 PM ET.
Some common reasons to contact Globe and Mail customer service include:
- Subscription inquiries (e.g., billing, delivery issues, account changes)
- Payment issues or concerns
- Delivery issues or missed papers
- Cancellation or suspension of subscription
- Technical issues with online access or digital subscriptions
- Feedback or suggestions for improvement
Remember to have your subscription information handy when contacting customer service, as this will help them assist you more efficiently.