Hotmail alternate email address inactive

If your Hotmail alternate email address is inactive, it's likely because it's no longer associated with your Microsoft account or has been deleted. Here are some possible reasons why:

  1. Account deletion: If you deleted the alternate email address or the account associated with it, it will no longer be active.
  2. Account suspension: If your Hotmail account was suspended or terminated due to policy violations or other reasons, the alternate email address may also be inactive.
  3. Email address change: If you changed your primary email address or removed the alternate email address from your account, it may no longer be active.

To reactivate an inactive alternate email address, you can try the following:

  1. Check your account settings: Log in to your Hotmail account and go to the "Account" or "Settings" section. Look for the "Alternate email addresses" or "Additional email addresses" section and see if the inactive email address is still listed. If it is, try to reactivate it by following the prompts.
  2. Contact Microsoft support: Reach out to Microsoft support and explain the situation. They may be able to help you reactivate the alternate email address or provide more information on why it's inactive.
  3. Create a new alternate email address: If the inactive email address is no longer available, you can create a new alternate email address by following these steps:
    • Log in to your Hotmail account.
    • Go to the "Account" or "Settings" section.
    • Click on "Alternate email addresses" or "Additional email addresses".
    • Click on "Add an email address".
    • Enter the new email address and follow the prompts to verify it.

Remember to keep your alternate email addresses up to date and active to ensure you can receive important notifications and updates from Microsoft and other services.