Hotmail showing unread count wrong

Frustrating!

If Hotmail is showing an incorrect unread count, here are some troubleshooting steps to help you resolve the issue:

1. Clear browser cache and cookies: Sometimes, browser cache and cookies can cause issues with email clients. Try clearing your browser's cache and cookies, then restart your browser and check your Hotmail account again.
2. Check your email settings: Ensure that your email settings are correct. Go to your Hotmail account settings (gear icon > Settings) and check that your account is set to show unread messages correctly.
3. Check for email filters: If you have email filters set up, they might be affecting the unread count. Try disabling filters temporarily to see if it resolves the issue.
4. Check for duplicate emails: If you have duplicate emails in your inbox, it might be causing the unread count to be incorrect. Try deleting the duplicates or marking them as read.
5. Check for email client issues: If you're using an email client like Microsoft Outlook or Mozilla Thunderbird, try closing and reopening the client to see if it resolves the issue.
6. Try a different browser: If you're using a specific browser, try switching to a different one to see if the issue persists.
7. Check for Hotmail server issues: Sometimes, Hotmail servers might be experiencing issues. Try checking the Hotmail status page or Twitter account to see if there are any known issues.
8. Reset your Hotmail account: As a last resort, you can try resetting your Hotmail account. This will delete all your account settings, so be sure to back up any important data before doing so.

If none of these steps resolve the issue, you can try contacting Microsoft Support for further assistance.