How do i contact customs regarding mail
If you have a concern or issue with a piece of mail that has been delayed, lost, or seized by customs, here are some steps you can take to contact customs:
United States Customs and Border Protection (CBP)
- Online Contact Form: You can submit an online inquiry form on the CBP website: www.cbp.gov/contact-us.
- Phone: Call the CBP National Customer Service Center at 1-877-CBP-5514 (1-877-227-5514) or 1-202-344-1780 (for international calls).
- Email: Send an email to [cbp.public [email protected]](mailto:cbp.public [email protected]).
Canada Border Services Agency (CBSA)
- Online Contact Form: You can submit an online inquiry form on the CBSA website: www.cbsa-asfc.gc.ca/contact-us/nouvelle-eng.html.
- Phone: Call the CBSA Contact Centre at 1-800-461-9999 (toll-free) or 1-204-983-3500 (for international calls).
- Email: Send an email to [email protected].
United Kingdom HM Revenue & Customs (HMRC)
- Online Contact Form: You can submit an online inquiry form on the HMRC website: www.gov.uk/contact-hmrc.
- Phone: Call the HMRC helpline on 0300 200 3700 (Monday to Friday, 8am to 8pm).
- Email: Send an email to [email protected].
Australia Border Force
- Online Contact Form: You can submit an online inquiry form on the Australian Border Force website: www.abf.gov.au/contact-us.
- Phone: Call the Australian Border Force Contact Centre on 1300 363 263 (toll-free) or +61 2 6275 6666 (for international calls).
- Email: Send an email to [email protected].
European Union (EU) Customs
- Contact the EU Customs Helpline: You can contact the EU Customs Helpline at +32 2 299 11 11 (Monday to Friday, 9am to 5pm).
- Email: Send an email to [email protected].
Remember to have your tracking number, package details, and any relevant documentation ready when contacting customs.