How do i email royal mail

Royal Mail provides several ways to contact them via email, depending on your query or concern. Here are some options:

1. General Enquiries: [email protected]
   • Use this email address for general questions, such as tracking a parcel, reporting a lost or damaged item, or asking about postal services.
2. Customer Service: [email protected]
   • This email address is for customer service-related issues, such as complaints, feedback, or requests for assistance with a specific issue.
3. Business Customer Service: [email protected]
   • If you're a business customer, use this email address for queries related to your business account, such as tracking a consignment or requesting a refund.
4. Parcelforce: [email protected]
   • If you have a query about a Parcelforce parcel, use this email address.
5. Special Delivery: [email protected]
   • Use this email address for queries related to Special Delivery, such as tracking a parcel or reporting a lost or damaged item.

Before emailing Royal Mail, make sure you have the following information ready:

• Your name and contact details
• The reference number or tracking number (if applicable)
• A clear description of your query or issue
• Any relevant documentation or photos (if applicable)

Remember to check the Royal Mail website for any specific email addresses or contact forms for specific services, such as Click & Drop or Royal Mail Business.