How do i report a lost post to royal mail
If you have lost a post with Royal Mail, you can report it to them in several ways:
- Online: You can report a lost post on Royal Mail's website. Go to www.royalmail.com, click on "Help & Support" and then "Report a Lost or Damaged Item".
- Phone: You can call Royal Mail's customer service team on 03457 740 740 (Monday to Friday, 8am to 6pm).
- Post Office: You can visit your local Post Office and ask them to report the lost post for you.
- Royal Mail App: If you have the Royal Mail app on your mobile device, you can report a lost post through the app.
To report a lost post, you will need to provide the following information:
- Your name and address
- The tracking number (if you have one)
- The date the item was sent
- A description of the item
- The estimated value of the item (if it has a value)
Royal Mail will then investigate the loss and try to locate the item. If the item is found, they will return it to you. If it is not found, they will provide a refund or compensation, depending on the circumstances.
It's a good idea to report a lost post as soon as possible, as this will help Royal Mail to investigate and try to locate the item more quickly.