How do i use royal mail online service

Royal Mail offers a range of online services that allow you to manage your mail and parcels from the comfort of your own home. Here's a step-by-step guide on how to use Royal Mail's online services:

Creating an Account

1. Go to the Royal Mail website (www.royalmail.com) and click on "Log in" at the top right corner of the page.
2. Click on "Create an account" and fill in the required details, including your name, email address, and password.
3. Verify your email address by clicking on the link sent to you by Royal Mail.

Tracking Your Mail

1. Log in to your Royal Mail account and click on "Track" at the top of the page.
2. Enter your tracking number (found on the packaging or in your email confirmation) and click "Track".
3. You can also track your mail by clicking on "My Account" and then "Track My Items".

Booking a Parcel

1. Log in to your Royal Mail account and click on "Send" at the top of the page.
2. Select the type of parcel you want to send (e.g. parcel, letter, or package).
3. Enter the recipient's details, including their name, address, and postcode.
4. Choose your preferred delivery option (e.g. 1st Class, 2nd Class, or Special Delivery).
5. Pay for your parcel using a credit or debit card.
6. Print your label and attach it to your parcel.

Managing Your Account

1. Log in to your Royal Mail account and click on "My Account" at the top of the page.
2. You can view your account details, including your name, email address, and password.
3. You can also view your order history, track your parcels, and update your payment details.

Other Online Services

1. Redirection: You can redirect your mail to a new address using Royal Mail's online redirection service.
2. Change of Address: You can update your address online using Royal Mail's online change of address service.
3. Parcel Insurance: You can purchase parcel insurance online to protect your items against loss or damage.

Tips and Reminders

• Make sure to log in to your account regularly to keep your account information up to date.
• Keep your tracking numbers safe and secure to track your parcels.
• Use a secure internet connection when accessing your Royal Mail account.
• If you have any issues with your account or online services, contact Royal Mail's customer service team for assistance.

By following these steps, you can easily use Royal Mail's online services to manage your mail and parcels from the comfort of your own home.