How much mail does royal mail lost

According to Royal Mail's annual reports and industry reports, the percentage of mail lost or undeliverable varies from year to year. Here are some statistics:

• In 2020/21, Royal Mail reported that 1.4% of mail was undeliverable, which translates to around 140 million items. This includes mail that was returned to sender, undeliverable due to incorrect addresses, or lost in transit.
• In 2019/20, Royal Mail reported that 1.3% of mail was undeliverable, which is around 130 million items.
• In 2018/19, Royal Mail reported that 1.2% of mail was undeliverable, which is around 120 million items.

It's worth noting that these figures are based on the total volume of mail handled by Royal Mail, which includes both domestic and international mail. The actual percentage of lost mail may be higher or lower depending on the specific type of mail and the route it takes.

Some of the most common reasons for mail being lost or undeliverable include:

• Incorrect or incomplete addresses
• Mail being sent to the wrong address
• Mail being lost or damaged in transit
• Mail being returned to sender due to non-delivery
• Mail being held in customs or other regulatory agencies

Royal Mail has implemented various measures to reduce the number of lost or undeliverable items, including:

• Improving address validation and correction processes
• Enhancing tracking and monitoring systems
• Increasing the use of digital mail solutions
• Improving customer communication and feedback mechanisms

Despite these efforts, some mail may still be lost or undeliverable. If you are concerned about the delivery of a specific item, you can contact Royal Mail's customer service team for assistance.