How to change email from spam in bt mail

To change an email address from being marked as spam in BT Mail, you can follow these steps:

Method 1: Whitelist the sender

1. Log in to your BT Mail account.
2. Click on the "Spam" folder.
3. Find the email from the sender you want to whitelist.
4. Click on the "Not Spam" button next to the email.
5. This will move the email to your "Inbox" folder and mark the sender as trusted.

Method 2: Add the sender to your contacts

1. Log in to your BT Mail account.
2. Click on the "Contacts" tab.
3. Click on the "New Contact" button.
4. Enter the sender's email address in the "Email" field.
5. Add a name or any other details you want to associate with the contact.
6. Click "Save".

Method 3: Mark the sender as not spam in the email settings

1. Log in to your BT Mail account.
2. Click on the "Settings" icon (looks like a gear) in the top right corner.
3. Click on "Email settings".
4. Scroll down to the "Spam and junk email" section.
5. Click on "Manage spam filters".
6. Click on "Not spam" next to the sender's email address.
7. Click "Save changes".

Method 4: Report the email as not spam

1. Log in to your BT Mail account.
2. Click on the "Spam" folder.
3. Find the email from the sender you want to report as not spam.
4. Click on the "Report as not spam" button next to the email.
5. Confirm that you want to report the email as not spam.

By following these methods, you should be able to change the email address from being marked as spam in BT Mail.