How to change spam settings in zoho mail

To change spam settings in Zoho Mail, follow these steps:

Method 1: Using the Zoho Mail Web Interface

1. Log in to your Zoho Mail account using your email address and password.
2. Click on the gear icon () in the top right corner of the page.
3. Select "Settings" from the dropdown menu.
4. Click on "Spam" from the left-hand menu.
5. You can adjust the following settings:
   • Spam Filter: Choose from three options: "Aggressive", "Moderate", or "Relaxed". Aggressive filters out more spam, while Relaxed filters out less.
   • Spam Threshold: Set the percentage of spam emails that will trigger the filter. For example, if you set it to 50%, the filter will flag emails that are 50% or more likely to be spam.
   • Whitelist: Add email addresses or domains that you trust and want to receive emails from, even if they are marked as spam.
   • Blacklist: Add email addresses or domains that you consider spam and want to block.
   • Spam Training: You can train the spam filter by marking emails as "Spam" or "Not Spam". This helps the filter learn what constitutes spam and improves its accuracy.
6. Click "Save" to apply the changes.

Method 2: Using the Zoho Mail Mobile App

1. Open the Zoho Mail mobile app on your device.
2. Tap the three horizontal lines () in the top left corner of the screen.
3. Tap "Settings" from the menu.
4. Scroll down and tap "Spam" from the list of options.
5. Adjust the settings as described above.
6. Tap "Save" to apply the changes.

Additional Tips

• You can also report spam emails by clicking the "Report Spam" button in the email header.
• If you're experiencing issues with false positives (legitimate emails being marked as spam), you can try adjusting the spam threshold or whitelisting the sender's email address.
• If you're experiencing issues with false negatives (spam emails not being marked as spam), you can try adjusting the spam filter to a more aggressive setting.

By following these steps, you can customize the spam settings in Zoho Mail to suit your needs and improve your email experience.