How to close an anz account with bank mail online
Closing an ANZ account can be done through online banking, but you'll need to follow a specific process. Here's a step-by-step guide to help you close your ANZ account using online banking:
Prerequisites:
- You must have an ANZ online banking account and be registered for online banking.
- You must have a valid email address and phone number registered with ANZ.
- You must have sufficient funds in your account to cover any outstanding transactions or fees.
Step-by-Step Instructions:
- Log in to ANZ Online Banking: Go to the ANZ website (www.anz.com) and click on "Log in" at the top right corner. Enter your username and password to access your online banking account.
- Select "Account Services": Once logged in, click on "Account Services" from the menu options.
- Choose "Close Account": From the "Account Services" page, select "Close Account" from the drop-down menu.
- Confirm Account Details: Review your account details, including the account name, account number, and account type. Ensure all information is accurate.
- Choose a Closure Reason: Select a reason for closing your account from the provided options (e.g., moving to another bank, no longer need the account, etc.).
- Confirm Closure: Review the account closure details and confirm that you want to close your account.
- Submit the Request: Click "Submit" to submit your account closure request.
What Happens Next:
- ANZ will process your account closure request and send a confirmation email to your registered email address.
- ANZ will also send a letter to your registered mailing address confirming the account closure.
- Your account will be closed, and any remaining funds will be transferred to your nominated account (if applicable).
- Any outstanding transactions or fees will be deducted from your account balance before closure.
Important Notes:
- Closing an ANZ account may take up to 10 business days to process.
- You may need to provide additional information or documentation to support your account closure request.
- If you have any outstanding debts or loans with ANZ, you may need to settle these before closing your account.
- You can still access your account online until it is officially closed.
If you encounter any issues or have questions during the process, you can contact ANZ's customer service team on 13 33 33 (Australia) or +61 3 9683 3333 (overseas).