How to contact royal mail national returns centre

The Royal Mail National Returns Centre is a centralized facility that handles returns for Royal Mail customers. Here are the ways to contact them:

Phone:

• Call the Royal Mail National Returns Centre on 03457 740 740 (Monday to Friday, 8am to 6pm, excluding public holidays).

Email:

• You can email the Royal Mail National Returns Centre at [email protected].

Post:

• Write to the Royal Mail National Returns Centre at:
  • Royal Mail National Returns Centre
  • PO Box 139
  • Bristol BS99 7NA

Online Form:

• You can also fill out an online form on the Royal Mail website to request assistance with a return. Go to www.royalmail.com/returns and click on "Contact Us" at the bottom of the page.

Additional Tips:

• Before contacting the National Returns Centre, make sure you have your tracking number and the reason for the return ready.
• If you're having trouble finding the correct contact information or need assistance with a specific issue, you can also contact Royal Mail's customer service team on 03457 740 740.
• The National Returns Centre is responsible for handling returns for Royal Mail customers, but if you're having issues with a specific item or package, you may need to contact the sender or the retailer directly.

Remember to always keep a record of your communication with the National Returns Centre, including dates, times, and details of any conversations or emails exchanged.