How to delete essentials mail messages

To delete email messages from the Essentials mailbox in Microsoft 365, you can follow these steps:

Method 1: Using the Microsoft 365 web portal

1. Sign in to the Microsoft 365 web portal (outlook.com) with your credentials.
2. Click on the "Essentials" mailbox in the top navigation menu.
3. Select the folder that contains the messages you want to delete (e.g., "Inbox", "Sent Items", etc.).
4. Check the boxes next to the messages you want to delete.
5. Click the "Delete" button at the top of the page.

Method 2: Using the Microsoft Outlook desktop app

1. Open the Microsoft Outlook desktop app on your computer.
2. Click on the "Essentials" mailbox in the navigation pane.
3. Select the folder that contains the messages you want to delete (e.g., "Inbox", "Sent Items", etc.).
4. Check the boxes next to the messages you want to delete.
5. Right-click on the selected messages and choose "Delete" from the context menu.

Method 3: Using the Microsoft Outlook mobile app

1. Open the Microsoft Outlook mobile app on your device.
2. Tap on the "Essentials" mailbox in the navigation menu.
3. Select the folder that contains the messages you want to delete (e.g., "Inbox", "Sent Items", etc.).
4. Tap on the message you want to delete to open it.
5. Tap the "..." menu icon (three dots) and select "Delete" from the menu.

Note: When you delete messages from the Essentials mailbox, they will be permanently deleted and cannot be recovered. Make sure you only delete messages you no longer need or want to keep.

If you're having trouble deleting messages from the Essentials mailbox, you can try the following:

• Check if you have any rules or filters set up that might be preventing the deletion of messages.
• Try deleting messages in batches, rather than selecting multiple messages at once.
• If you're using the Microsoft 365 web portal, try using the "Empty folder" button instead of the "Delete" button.