How to frame a mail for feedback on naukri services
Here's a sample framework to help you frame a feedback on Naukri services:
Introduction
- Start by introducing yourself and mentioning your experience with Naukri.
- Briefly explain the purpose of your feedback - to provide constructive suggestions for improvement.
Positive Feedback (if any)
- If you have had a positive experience with Naukri, mention the specific features or services that you liked.
- Provide specific examples or anecdotes to support your feedback.
Negative Feedback (if any)
- If you have had a negative experience with Naukri, mention the specific issues or problems you faced.
- Be specific about what went wrong and how it affected your experience.
- Avoid being too critical or emotional in your feedback.
Suggestions for Improvement
- Based on your experience, provide specific suggestions for how Naukri can improve its services.
- Focus on concrete, actionable changes that would make a positive impact.
- Be respectful and professional in your tone.
Conclusion
- Summarize your feedback and reiterate your appreciation for Naukri's services.
- Encourage Naukri to take your feedback seriously and make necessary improvements.
Here's a sample feedback email:
Subject: Feedback on Naukri Services
Dear Naukri Team,
I am writing to provide feedback on my experience with Naukri. I have been using your services for the past few months, and I must say that I have had a mixed experience.
On the positive side, I have found your job search features to be quite user-friendly and effective. I have received several job interviews and offers through your platform, which is a testament to your effectiveness.
However, I have also faced some issues with your customer support. On one occasion, I had trouble accessing my account, and it took several hours to resolve the issue. I understand that technical issues can arise, but I think it would be helpful if your support team was more proactive in resolving these issues.
In terms of suggestions for improvement, I think it would be helpful if Naukri provided more detailed job descriptions and company information. This would help job seekers like me make more informed decisions about which jobs to apply for.
I appreciate the efforts of the Naukri team, and I hope that you will take my feedback seriously and make necessary improvements.
Thank you for your time, and I look forward to continuing to use your services.
Best regards, [Your Name]
Remember to keep your feedback constructive, specific, and respectful. This will help Naukri understand your concerns and make improvements to its services.