How to set up read receipts in mail 365

To set up read receipts in Microsoft 365 (formerly Office 365), you can follow these steps:

Method 1: Enable Read Receipts for Individual Messages

  1. Open the email message you want to send.
  2. Click on the "Options" button (represented by three dots) in the top right corner of the message.
  3. Click on "Tracking" from the dropdown menu.
  4. Check the box next to "Request read receipt for this message".
  5. Click "OK" to save the changes.

Method 2: Enable Read Receipts for All Messages

  1. Go to the "Settings" icon () in the top right corner of the Outlook web app.
  2. Click on "View all Outlook settings".
  3. Scroll down to the "Mail" section.
  4. Click on "Compose and reply".
  5. Under "Tracking", toggle the switch next to "Request read receipts" to the "On" position.
  6. Click "Save" to save the changes.

Method 3: Enable Read Receipts for Specific Contacts

  1. Go to the "Contacts" section in the Outlook web app.
  2. Find the contact you want to enable read receipts for.
  3. Click on the three dots next to the contact's name.
  4. Click on "Edit contact".
  5. Scroll down to the "Contact details" section.
  6. Under "Read receipts", toggle the switch next to "Request read receipts" to the "On" position.
  7. Click "Save" to save the changes.

Note: Read receipts are only available for messages sent to recipients who have also enabled read receipts in their own email settings. Additionally, some email providers may not support read receipts, so it's always a good idea to check with the recipient before sending a message with a read receipt request.