How to stop j7 duo calls going to voice mail

The frustration of calls going straight to voicemail! Here are some steps to help you troubleshoot and potentially fix the issue on your Samsung Galaxy J7 Duo:

Check your call settings:

  1. Go to Settings > Sounds and vibration > Call settings.
  2. Ensure that Answering mode is set to Automatic or Manual (depending on your preference).
  3. Check if Call forwarding is enabled. If it is, disable it and try again.

Check your network settings:

  1. Go to Settings > Connections > Mobile networks.
  2. Ensure that Network mode is set to Auto or 4G (if available in your area).
  3. Check if Data roaming is enabled. If it is, try disabling it and see if it makes a difference.

Check for software updates:

  1. Go to Settings > Software update > Download updates manually.
  2. Check if there are any updates available for your device. Install them if there are.

Check for SIM card issues:

  1. Ensure that your SIM card is properly inserted and seated in the SIM tray.
  2. Try removing the SIM card and reinserting it to see if it makes a difference.

Check for phone settings conflicts:

  1. Go to Settings > Apps > Phone.
  2. Check if there are any conflicting apps that might be interfering with your calls. Try uninstalling or disabling any recently installed apps.

Reset network settings:

  1. Go to Settings > Backup & reset > Reset network settings.
  2. Confirm that you want to reset your network settings.

Perform a factory reset:

  1. Go to Settings > Backup & reset > Factory data reset.
  2. Confirm that you want to perform a factory reset. This will erase all your data, so be sure to back up your important files and data before doing so.

If none of these steps resolve the issue, it's possible that there's a hardware problem with your device or a problem with your carrier's network. You may want to contact Samsung support or your carrier's customer service for further assistance.