Kohls return by mail
Kohl's offers a convenient return by mail option for customers who prefer not to visit a physical store or need to return an item that was shipped to them. Here's how it works:
Eligibility:
- The item must be in its original condition with all tags attached.
- The item must be returned within 180 days of the original purchase date.
- The item must be accompanied by a valid receipt or packing slip.
Return by Mail Process:
- Get a Return Merchandise Authorization (RMA) number: Before sending back your item, you'll need to obtain an RMA number from Kohl's. You can do this by:
- Visiting Kohl's website and logging into your account.
- Clicking on "Order History" and selecting the order containing the item you want to return.
- Clicking on "Return Item" and following the prompts to generate an RMA number.
- Writing the RMA number on the outside of the return package.
- Package the item: Carefully package the item in its original packaging, if possible. Make sure to include all original tags, accessories, and documentation.
- Ship the item: Use a shipping carrier of your choice (e.g., USPS, UPS, FedEx) to send the item back to Kohl's. Be sure to keep a record of the tracking number.
- Send the return package: Mail the return package to the following address:
Kohl's Return Department PO Box 1450 Menomonee Falls, WI 53052-1450
Refund:
- Once Kohl's receives and processes your return, you'll receive a refund in the original form of payment.
- Refunds are typically processed within 5-7 business days after receipt of the returned item.
- If you paid with a credit card, the refund will be credited back to your account.
- If you paid with cash or check, you'll receive a check refund.
Tips:
- Make sure to use a trackable shipping method to ensure your return package is delivered to Kohl's.
- Keep a record of your return package, including the tracking number and RMA number.
- If you have any issues with your return, contact Kohl's customer service for assistance.
By following these steps, you can easily return an item to Kohl's by mail.