Mac mail stuck moving messages

The frustration of Mail getting stuck! Don't worry, I'm here to help you troubleshoot and potentially resolve the issue.

When Mail gets stuck moving messages, it can be due to various reasons such as:

  1. Server issues
  2. Corrupted database
  3. Conflicting plugins or add-ons
  4. Network connectivity problems
  5. Mailbox size limitations

To help you resolve the issue, let's go through some troubleshooting steps:

Step 1: Check the Mail Server Status

  1. Open the Mail app on your Mac.
  2. Click on the "Mail" menu and select "Preferences."
  3. Click on the "Accounts" tab.
  4. Select the account that's experiencing issues.
  5. Click on the "Advanced" tab.
  6. Check the "Server" section to see if there are any issues with the server connection.

Step 2: Check for Corrupted Database

  1. Quit the Mail app.
  2. Go to the "Go" menu in the Finder and select "Library."
  3. Navigate to the "Mail" folder.
  4. Look for the "Envelope Index" file and move it to the desktop (or a safe location).
  5. Restart the Mail app.

Step 3: Disable Plugins and Add-ons

  1. Quit the Mail app.
  2. Go to the "Go" menu in the Finder and select "Library."
  3. Navigate to the "Mail" folder.
  4. Look for the "Bundles" folder and move it to the desktop (or a safe location).
  5. Restart the Mail app.

Step 4: Check Network Connectivity

  1. Restart your router and modem.
  2. Check your internet connection speed and stability.
  3. Try moving messages again.

Step 5: Check Mailbox Size Limitations

  1. Check the mailbox size limits for your email account.
  2. If you're approaching the limit, consider deleting old messages or increasing your mailbox size.

Step 6: Reset the Mail App

  1. Quit the Mail app.
  2. Go to the "Go" menu in the Finder and select "Library."
  3. Navigate to the "Mail" folder.
  4. Look for the "Mail" file and move it to the desktop (or a safe location).
  5. Restart the Mail app.

Step 7: Reinstall Mail

  1. Quit the Mail app.
  2. Go to the "Applications" folder.
  3. Right-click (or control-click) on the Mail app and select "Move to Trash."
  4. Empty the Trash.
  5. Restart your Mac.
  6. Go to the App Store and reinstall Mail.

If none of these steps resolve the issue, you may want to consider seeking assistance from Apple Support or a professional IT expert.

I hope these steps help you resolve the issue and get your Mail app moving messages smoothly again!