Mail and file clerk

A Mail and File Clerk is an administrative support role that involves managing and maintaining physical and digital files, as well as handling mail and correspondence. Here are some key responsibilities and skills associated with this role:

Responsibilities:

  1. Mail and Correspondence: Sort, distribute, and manage incoming and outgoing mail, packages, and correspondence.
  2. File Management: Organize, maintain, and update physical and digital files, including documents, records, and reports.
  3. Filing Systems: Develop and maintain filing systems, including categorization, indexing, and retrieval of files.
  4. Data Entry: Enter data into computer systems, including filing and tracking information.
  5. Record Keeping: Maintain accurate and up-to-date records, including logs, reports, and databases.
  6. Communication: Respond to inquiries, requests, and complaints from internal and external stakeholders.
  7. Administrative Support: Provide general administrative support to other departments or teams, as needed.

Skills:

  1. Organizational Skills: Ability to maintain a high level of organization and attention to detail.
  2. Communication Skills: Effective written and verbal communication skills.
  3. Technical Skills: Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
  4. Data Entry Skills: Ability to accurately and efficiently enter data into computer systems.
  5. Time Management: Ability to prioritize tasks and manage time effectively.
  6. Attention to Detail: Meticulous attention to detail to ensure accuracy and completeness of files and records.
  7. Discretion: Ability to maintain confidentiality and handle sensitive information.

Work Environment:

Mail and File Clerks typically work in an office setting, often in a busy and fast-paced environment. They may work in a variety of industries, including government, healthcare, finance, and education.

Salary Range:

The salary range for Mail and File Clerks varies depending on location, industry, and level of experience. In the United States, the median annual salary for Mail and File Clerks is around $35,000 to $45,000.

Career Advancement:

With experience and additional training, Mail and File Clerks can advance to roles such as:

  1. Administrative Assistant
  2. Office Manager
  3. Records Manager
  4. Executive Secretary
  5. Operations Coordinator

Overall, the Mail and File Clerk role is an essential support position that requires strong organizational, communication, and technical skills.