Maurices.com/returnsbymail

A return by mail for Maurices!

Here's a step-by-step guide to help you navigate the process:

Before You Start:

  1. Make sure you have your order number and the reason for the return handy.
  2. Check the Maurices return policy to ensure you're eligible for a return.

Step 1: Initiate the Return

  1. Go to Maurices' website and click on "My Account" at the top right corner.
  2. Sign in to your account using your email and password.
  3. Click on "Order History" and find the order containing the item(s) you want to return.
  4. Click on "Return Item(s)" next to the order number.
  5. Select the item(s) you want to return and choose the reason for the return.

Step 2: Print the Return Label

  1. Once you've initiated the return, you'll be prompted to print a return label.
  2. Make sure to print the label on a plain white paper, as it will be used to attach to the outside of the package.

Step 3: Package the Item(s)

  1. Carefully package the item(s) you want to return in their original packaging, if possible.
  2. Attach the printed return label to the outside of the package.
  3. Make sure to include all original tags, accessories, and paperwork.

Step 4: Ship the Package

  1. Ship the package back to Maurices using a trackable shipping method (e.g., USPS, UPS, FedEx).
  2. Keep a record of the tracking number, as you'll need it to track the package.

Step 5: Wait for Your Refund

  1. Once Maurices receives and processes your return, you'll receive an email with a refund confirmation.
  2. Refunds are typically processed within 5-7 business days after receipt of the returned item(s).
  3. Refunds will be issued in the original form of payment.

That's it! If you have any questions or concerns, feel free to contact Maurices' customer service at (800) 634-9273 or [email protected].