Maurices.com/returnsbymail
A return by mail for Maurices!
Here's a step-by-step guide to help you navigate the process:
Before You Start:
- Make sure you have your order number and the reason for the return handy.
- Check the Maurices return policy to ensure you're eligible for a return.
Step 1: Initiate the Return
- Go to Maurices' website and click on "My Account" at the top right corner.
- Sign in to your account using your email and password.
- Click on "Order History" and find the order containing the item(s) you want to return.
- Click on "Return Item(s)" next to the order number.
- Select the item(s) you want to return and choose the reason for the return.
Step 2: Print the Return Label
- Once you've initiated the return, you'll be prompted to print a return label.
- Make sure to print the label on a plain white paper, as it will be used to attach to the outside of the package.
Step 3: Package the Item(s)
- Carefully package the item(s) you want to return in their original packaging, if possible.
- Attach the printed return label to the outside of the package.
- Make sure to include all original tags, accessories, and paperwork.
Step 4: Ship the Package
- Ship the package back to Maurices using a trackable shipping method (e.g., USPS, UPS, FedEx).
- Keep a record of the tracking number, as you'll need it to track the package.
Step 5: Wait for Your Refund
- Once Maurices receives and processes your return, you'll receive an email with a refund confirmation.
- Refunds are typically processed within 5-7 business days after receipt of the returned item(s).
- Refunds will be issued in the original form of payment.
That's it! If you have any questions or concerns, feel free to contact Maurices' customer service at (800) 634-9273 or [email protected].