Optimum mail order

Optimum Mail Order (OMO) is a leading provider of mail order and e-commerce solutions in the UK. Here are some of the key services they offer:

  1. Mail Order Fulfillment: OMO provides a comprehensive mail order fulfillment service, handling everything from order processing to despatch and returns.
  2. E-commerce Solutions: They offer a range of e-commerce solutions, including website design, development, and hosting, as well as online marketing and SEO services.
  3. Order Management: OMO's order management system allows clients to track orders, manage inventory, and monitor customer data in real-time.
  4. Inventory Management: They provide inventory management services, including stock control, tracking, and reporting.
  5. Returns Management: OMO offers a returns management service, handling returns, refunds, and exchanges on behalf of clients.
  6. Customer Service: They provide a dedicated customer service team, available to handle customer queries and issues.
  7. Data Analysis: OMO offers data analysis services, providing clients with insights into their sales, customer behavior, and market trends.
  8. Supply Chain Management: They provide supply chain management services, including procurement, logistics, and distribution.
  9. Packaging and Despatch: OMO offers packaging and despatch services, including packaging design, printing, and despatch to customers.
  10. Returns Processing: They provide returns processing services, including processing returns, refunds, and exchanges.

By outsourcing these services to OMO, businesses can focus on their core activities while leaving the logistics and customer service to the experts.