Phenylpropanolamine recall email

Here is an example of a recall email for phenylpropanolamine (PPA):

Subject: Important Recall Notice: Phenylpropanolamine (PPA) Products

Dear [Customer Name],

We are writing to inform you that our company has initiated a voluntary recall of certain products containing Phenylpropanolamine (PPA), a common ingredient in over-the-counter (OTC) medications. This recall is being conducted due to the potential risk of serious health problems associated with PPA.

The recalled products are:

• [List specific product names and batch numbers]

These products were sold in [list specific stores or online retailers] and were distributed nationwide. We are taking this action as a precautionary measure to ensure the safety and well-being of our customers.

PPA has been linked to an increased risk of stroke, hemorrhagic stroke, and hypertension in some individuals. While the risk is considered low, we want to take proactive steps to ensure that our customers are not exposed to this potential risk.

If you have purchased any of the recalled products, please stop using them immediately and return them to the place of purchase for a full refund. You can also contact our customer service department at [phone number] or [email address] to arrange for a refund or replacement.

We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. Your safety and satisfaction are our top priority, and we are committed to providing you with the highest quality products.

If you have any questions or concerns, please do not hesitate to contact us. We are available to assist you Monday through Friday, 9:00 am to 5:00 pm EST.

Thank you for your cooperation and understanding.

Sincerely,

[Your Name] [Company Name] [Contact Information]

Note: This is just an example, and you should modify it to fit your specific company's needs and circumstances. It's also important to include any relevant information about the recall, such as the reason for the recall, the affected products, and the steps customers should take to return or dispose of the products.