Royal mail create a return

To create a return with Royal Mail, you can follow these steps:

Online Return

1. Go to the Royal Mail website (www.royalmail.com) and log in to your account.
2. Click on "Returns" and then "Create a return".
3. Enter the tracking number or reference number of the item you want to return.
4. Select the reason for return from the dropdown menu.
5. Choose the return service you want to use (e.g. Royal Mail Returns, Royal Mail Special Delivery Returns).
6. Enter the recipient's address (if different from the original sender's address).
7. Review and confirm the return details.
8. Print the return label and attach it to the outside of the package.

In-Store Return

1. Take the item you want to return to a Royal Mail Post Office branch.
2. Let the staff know that you want to create a return.
3. Provide the tracking number or reference number of the item.
4. Select the reason for return from the dropdown menu.
5. Choose the return service you want to use (e.g. Royal Mail Returns, Royal Mail Special Delivery Returns).
6. Enter the recipient's address (if different from the original sender's address).
7. The staff will print a return label and attach it to the outside of the package.

Return Services

Royal Mail offers several return services, including:

• Royal Mail Returns: A cost-effective service for returns within the UK.
• Royal Mail Special Delivery Returns: A tracked and insured service for returns within the UK.
• International Returns: A service for returns to international destinations.

Return Costs

The cost of a return will depend on the service you choose and the weight and size of the item. You can check the costs on the Royal Mail website or at a Post Office branch.

Return Timeframe

The timeframe for returning an item will depend on the service you choose and the destination. For example, Royal Mail Returns typically takes 3-5 working days, while Royal Mail Special Delivery Returns typically takes 1-2 working days.

Remember to check the return policy of the sender before creating a return, as some items may have specific requirements or restrictions.