What is a mail handler at the post office

A Mail Handler is a vital role at the United States Postal Service (USPS). They are responsible for sorting, processing, and handling mail and packages at a post office or mail processing facility. Here are some of the key responsibilities of a Mail Handler:

  1. Sorting and Processing Mail: Mail Handlers sort mail and packages by zip code, destination, and type (e.g., first-class, priority, package). They use specialized equipment, such as automated sorting machines, to facilitate the process.
  2. Handling and Processing Packages: Mail Handlers receive, inspect, and process packages, including tracking and scanning them for delivery.
  3. Operating Mail Processing Equipment: Mail Handlers operate various machines, such as automated package sorters, conveyor belts, and scales, to efficiently process mail and packages.
  4. Maintaining Mail Processing Areas: Mail Handlers ensure that mail processing areas are clean, organized, and safe, and that equipment is properly maintained and repaired.
  5. Providing Customer Service: Mail Handlers may interact with customers, answering questions, resolving issues, and providing information about mail services and rates.
  6. Counting and Balancing Mail: Mail Handlers count and balance mail to ensure accurate and efficient processing.
  7. Preparing Mail for Transportation: Mail Handlers prepare mail and packages for transportation to other post offices, mail processing facilities, or delivery to customers.
  8. Maintaining Accurate Records: Mail Handlers maintain accurate records of mail and package processing, including tracking and scanning information.

Mail Handlers work in a fast-paced, dynamic environment, often under tight deadlines. They must be able to lift, bend, and stand for long periods, as well as work in a variety of weather conditions.

To become a Mail Handler at the USPS, you typically need to:

  1. Be at least 18 years old
  2. Pass a background check
  3. Complete a 4-6 week training program at a USPS facility
  4. Pass a written exam and a physical fitness test

Mail Handlers are an essential part of the USPS team, ensuring that mail and packages are efficiently processed and delivered to customers across the United States.