Who read message in shared mailbox

A common question!

When you have a shared mailbox, it can be challenging to track who has read a specific message. Here are a few ways to find out:

Method 1: Check the "Read Receipt"

If the sender of the message has enabled read receipts, you can check the message headers to see if anyone has read the message. Here's how:

  1. Open the shared mailbox in your email client (e.g., Outlook, Gmail, etc.).
  2. Find the message you're interested in and click on it to open it.
  3. Look for the "Message Headers" or "Message Details" section.
  4. Check for the "Read Receipt" or "Delivery Report" section. If someone has read the message, it will be indicated here.

Method 2: Use an email client's built-in features

Some email clients, like Microsoft Outlook, have built-in features that allow you to track who has read a message. For example:

  1. In Outlook, go to the "View" tab and click on "View Settings".
  2. In the "View Settings" window, click on the "Read Receipts" tab.
  3. Check the box next to "Request Read Receipts" to enable read receipts for the shared mailbox.
  4. When someone reads the message, you'll receive a notification indicating who has read it.

Method 3: Use a third-party add-on or plugin

There are several third-party add-ons and plugins available that can help you track who has read a message in a shared mailbox. For example:

  1. In Gmail, you can use the "Read Receipt" add-on to track who has read a message.
  2. In Outlook, you can use the "Read Receipts" plugin to enable read receipts for the shared mailbox.

Method 4: Ask the sender

If none of the above methods work, you can simply ask the sender of the message who has read it. They may be able to provide you with the information you need.

I hope these methods help you track who has read a message in your shared mailbox!