Why can't i open my attachments in yahoo mail

Frustrating! There could be several reasons why you're unable to open attachments in Yahoo Mail. Let's troubleshoot together:

  1. Check the attachment type: Ensure that the attachment is a supported file type. Yahoo Mail supports various file types, including:
    • Text files (e.g.,.txt,.doc,.docx)
    • Image files (e.g.,.jpg,.png,.gif)
    • Audio files (e.g.,.mp3,.wav)
    • Video files (e.g.,.mp4,.mov)
    • Zip files (e.g.,.zip,.rar)
  2. Check the attachment size: Yahoo Mail has a file size limit of 25 MB per attachment. If your attachment is larger than this, you might need to compress it or split it into smaller files.
  3. Check your browser or device: Ensure that your browser or device is compatible with Yahoo Mail. You can try accessing Yahoo Mail on a different browser or device to see if the issue persists.
  4. Clear browser cache and cookies: Clearing your browser's cache and cookies can sometimes resolve issues with attachments. Try clearing your browser's cache and cookies, then try opening the attachment again.
  5. Check for browser extensions: Some browser extensions might interfere with Yahoo Mail's functionality. Try disabling any recently installed extensions and see if the issue resolves.
  6. Check your email settings: Ensure that your email settings are correct. Go to Yahoo Mail's settings (gear icon) and check that your account is set up correctly.
  7. Try downloading the attachment: Instead of opening the attachment directly in Yahoo Mail, try downloading it to your computer and then opening it from there.
  8. Check for malware: Malware can sometimes cause issues with attachments. Run a virus scan on your device to ensure it's free from malware.
  9. Contact Yahoo Support: If none of the above steps resolve the issue, you can contact Yahoo Support for further assistance. They may be able to help you troubleshoot the problem or provide additional guidance.

If you're still having trouble, please provide more details about the issue, such as:

I'll do my best to help you troubleshoot the issue!