Why is my mail merge only doing one page

The frustration of a mail merge not working as expected!

There are several reasons why your mail merge might only be producing one page. Let's troubleshoot together:

  1. Check your data source: Ensure that your data source (e.g., Excel spreadsheet, CSV file, or database) has enough records to produce multiple pages. If you have only one record, the mail merge will only produce one page.
  2. Verify the merge fields: Make sure you have correctly set up the merge fields in your document. Check that the fields are correctly linked to the data source and that the field names match the column headers in your data source.
  3. Check the page setup: Ensure that your page setup is set to "Multiple pages" or "Continuous" in your mail merge settings. You can usually find this option in the "Mailings" or "Merge" tab in your word processor.
  4. Review the merge rules: If you're using merge rules to control the layout of your document, ensure that they are set up correctly. Merge rules can sometimes cause the mail merge to stop after one page if they're not configured properly.
  5. Check for errors: Look for any errors in your data source or merge fields that might be causing the mail merge to stop. You can usually find error messages in the "Mailings" or "Merge" tab in your word processor.
  6. Try resetting the mail merge: Sometimes, resetting the mail merge can resolve the issue. To do this, go to the "Mailings" or "Merge" tab, click on "Reset" or "Clear" and then re-run the mail merge.
  7. Check the document layout: Ensure that your document layout is set up to accommodate multiple pages. Check that your sections, headers, and footers are set up correctly and that there are no issues with the page breaks.
  8. Try a different data source: If you're using a specific data source, try using a different one to see if the issue persists.
  9. Check for compatibility issues: If you're using an older version of your word processor or a different software, it might not be compatible with the latest mail merge features. Try updating your software or using a different version.
  10. Seek help from a professional: If none of the above steps resolve the issue, you might want to seek help from a professional or a Microsoft support specialist.

I hope these troubleshooting steps help you resolve the issue with your mail merge!