Why is turbotax making me file by mail

TurboTax is not forcing you to file by mail, but there could be a few reasons why you're being directed to do so. Here are some possible explanations:

  1. E-file restrictions: TurboTax may not be able to e-file your return due to certain restrictions or limitations. For example, if you're filing a complex return with multiple forms, schedules, or attachments, TurboTax might not be able to e-file it. In this case, you'll need to print and mail your return.
  2. State-specific requirements: Some states have specific requirements or restrictions for e-filing, which might prevent TurboTax from e-filing your return. For instance, some states require certain forms or schedules to be filed on paper.
  3. IRS restrictions: The IRS has specific guidelines for e-filing, and TurboTax must comply with these rules. If your return doesn't meet the IRS's e-filing requirements, TurboTax might not be able to e-file it. This could be due to issues like incorrect or incomplete information, or errors in your return.
  4. Technical issues: Sometimes, technical issues can prevent TurboTax from e-filing your return. This might be due to connectivity problems, server errors, or other technical glitches.
  5. Account issues: If you're experiencing issues with your TurboTax account, such as a locked account or incorrect login information, you might not be able to e-file your return.

To resolve the issue, you can try the following:

  1. Check your return: Review your return to ensure it's complete and accurate. Make sure you've entered all required information and that your return meets the IRS's e-filing requirements.
  2. Contact TurboTax support: Reach out to TurboTax's customer support team to report the issue and ask for assistance. They can help you troubleshoot the problem or provide guidance on how to resolve it.
  3. Check with your state: If you suspect that the issue is related to state-specific requirements, contact your state's tax authority or TurboTax's support team to confirm the requirements.
  4. Try again later: If you're experiencing technical issues, try again later to see if the problem resolves itself.

Remember to always follow the instructions provided by TurboTax and the IRS to ensure your return is filed accurately and on time.