Add shared mailbox to samsung mail app

To add a shared mailbox to the Samsung Mail app, you'll need to follow these steps:

Method 1: Add a shared mailbox using the Samsung Mail app

1. Open the Samsung Mail app on your device.
2. Tap the three horizontal lines () on the top left corner to access the menu.
3. Tap "Settings" (or "Mail settings" on some devices).
4. Scroll down and tap "Accounts".
5. Tap the "+" icon to add a new account.
6. Select "Other" or "IMAP" as the account type.
7. Enter the shared mailbox's email address and password.
8. Tap "Next" and then "Finish".
9. The shared mailbox should now be added to your Samsung Mail app.

Method 2: Add a shared mailbox using the Samsung Email settings

1. Go to your device's Settings app.
2. Scroll down and tap "Accounts" or "Cloud and accounts".
3. Tap "Email" or "Mail".
4. Tap the "+" icon to add a new account.
5. Select "Other" or "IMAP" as the account type.
6. Enter the shared mailbox's email address and password.
7. Tap "Next" and then "Finish".
8. The shared mailbox should now be added to your Samsung Mail app.

Additional steps for some devices

• On Samsung Galaxy S8 and later devices, you may need to enable "Shared mailbox" in the Samsung Email settings. To do this, go to Settings > Accounts > Email > Shared mailbox and toggle the switch to the "On" position.
• On Samsung Galaxy S7 and earlier devices, you may need to enable "IMAP" in the Samsung Email settings. To do this, go to Settings > Accounts > Email > IMAP and toggle the switch to the "On" position.

Troubleshooting tips

• If you're having trouble adding a shared mailbox, try restarting the Samsung Mail app or your device.
• If you're still having trouble, check the shared mailbox's settings to ensure that it's configured to allow access from external devices or apps.
• If you're using a Microsoft Exchange shared mailbox, you may need to use the Microsoft Exchange ActiveSync (EAS) protocol instead of IMAP. To do this, go to Settings > Accounts > Email > Advanced and select "Microsoft Exchange ActiveSync" as the account type.