Amazon senior head quarter complaint mail

Here is a sample email that you can use as a template to submit a complaint to Amazon's Senior Headquarters:

Subject: Customer Complaint - [Your Order/Issue Number]

Dear Amazon Senior Headquarters Team,

I am writing to express my disappointment and frustration with my recent experience with Amazon. I am a loyal customer and have always been satisfied with the service and products provided by Amazon. However, my latest experience has left me feeling let down and disappointed.

Order Details:

• Order Number: [Insert your order number]
• Date of Order: [Insert date of order]
• Product(s) Ordered: [Insert product(s) ordered]

The Issue:

[Insert a clear and concise description of the issue you experienced, including any relevant details such as dates, times, and interactions with customer service representatives. For example:]

I ordered a [product name] on [date] and received it on [date]. However, when I opened the package, I found that the product was damaged and did not match the description on the website. I contacted customer service and was told that the issue was with the shipping carrier and that I would need to contact them to resolve the issue. I was not satisfied with this response and felt that Amazon should have taken more responsibility for the issue.

Resolution Requested:

I would like to request a full refund for the damaged product and a prepaid return shipping label to return the item. I would also appreciate it if Amazon could take steps to ensure that this type of issue does not happen again in the future.

Additional Comments:

[Insert any additional comments or feedback you would like to provide to Amazon, such as suggestions for improvement or praise for specific customer service representatives.]

Contact Information:

• Name: [Your Name]
• Email: [Your Email]
• Phone: [Your Phone Number]

Thank you for your attention to this matter. I look forward to hearing back from you soon.

Sincerely,

[Your Name]

Note:

• Make sure to include all relevant details, including your order number, product(s) ordered, and dates of order and delivery.
• Be clear and concise in your description of the issue and the resolution you are requesting.
• Keep a polite and professional tone throughout the email.
• Proofread your email for spelling and grammar errors before sending it.