Bigpond mail outages
BigPond Mail, which is now known as Optus Mail, has experienced several outages and issues in the past. Here are some of the notable ones:
- 2019 Outage: In February 2019, BigPond Mail experienced a widespread outage that affected thousands of users. The outage was caused by a technical issue and lasted for several hours.
- 2020 Outage: In January 2020, Optus Mail (formerly BigPond Mail) experienced another outage that affected users' ability to access their email accounts. The outage was caused by a network issue and was resolved after several hours.
- 2020 Security Incident: In August 2020, Optus announced that it had experienced a security incident that affected some of its customers' email accounts. The incident was caused by a third-party vendor's security breach and resulted in unauthorized access to some email accounts.
- 2021 Outage: In March 2021, Optus Mail experienced an outage that affected users' ability to access their email accounts. The outage was caused by a technical issue and was resolved after several hours.
- 2022 Outage: In January 2022, Optus Mail experienced another outage that affected users' ability to access their email accounts. The outage was caused by a network issue and was resolved after several hours.
These outages and issues have caused frustration and inconvenience for many BigPond Mail/Optus Mail users. If you're experiencing issues with your email account, you can try the following:
- Check the Optus website for any known outages or issues.
- Restart your email client or device.
- Check your internet connection to ensure it's stable.
- Contact Optus customer support for assistance.
It's also a good idea to regularly back up your email data to prevent data loss in case of an outage or security incident.