Bigpond mail outages

BigPond Mail, which is now known as Optus Mail, has experienced several outages and issues in the past. Here are some of the notable ones:

  1. 2019 Outage: In February 2019, BigPond Mail experienced a widespread outage that affected thousands of users. The outage was caused by a technical issue and lasted for several hours.
  2. 2020 Outage: In January 2020, Optus Mail (formerly BigPond Mail) experienced another outage that affected users' ability to access their email accounts. The outage was caused by a network issue and was resolved after several hours.
  3. 2020 Security Incident: In August 2020, Optus announced that it had experienced a security incident that affected some of its customers' email accounts. The incident was caused by a third-party vendor's security breach and resulted in unauthorized access to some email accounts.
  4. 2021 Outage: In March 2021, Optus Mail experienced an outage that affected users' ability to access their email accounts. The outage was caused by a technical issue and was resolved after several hours.
  5. 2022 Outage: In January 2022, Optus Mail experienced another outage that affected users' ability to access their email accounts. The outage was caused by a network issue and was resolved after several hours.

These outages and issues have caused frustration and inconvenience for many BigPond Mail/Optus Mail users. If you're experiencing issues with your email account, you can try the following:

  1. Check the Optus website for any known outages or issues.
  2. Restart your email client or device.
  3. Check your internet connection to ensure it's stable.
  4. Contact Optus customer support for assistance.

It's also a good idea to regularly back up your email data to prevent data loss in case of an outage or security incident.