Escalation email template

Here is an example of an escalation email template:

Subject: Escalation: [Issue/Request]

Dear [Recipient's Name],

I hope this email finds you well. I am writing to escalate the following issue/request that has been ongoing for [number] days/weeks: [briefly describe the issue or request].

As we have not received a resolution or update on [specific date], I am bringing this matter to your attention to ensure that it receives the necessary attention and priority. I have attached a summary of the issue/request, including any relevant background information and previous communications.

Key Points:

Request:

I kindly request that you review this matter and provide an update on the status and expected resolution date. If there are any additional steps or information required from my end, please let me know.

Background:

[Provide any relevant background information, including previous communications or attempts to resolve the issue.]

Next Steps:

I would appreciate it if you could provide a response to this email by [specific date] with an update on the status and expected resolution date. If I do not receive a response, I will be forced to escalate this matter further.

Contact Information:

If you have any questions or concerns, please do not hesitate to contact me at [Your Email Address] or [Your Phone Number].

Thank you for your attention to this matter.

Best regards,

[Your Name]

Attachments:

This template provides a clear and concise summary of the issue or request, including relevant background information and previous communications. It also sets clear expectations for the recipient's response and next steps. Remember to customize the template to fit your specific needs and circumstances.