Ez pass ny tolls by mail

The convenience of paying tolls by mail!

If you're an EZ Pass NY customer and you've received a toll bill in the mail, here's what you need to know:

Why did I receive a toll bill?

You may have received a toll bill if:

  1. You didn't have enough balance in your EZ Pass account to cover the toll.
  2. You didn't have an EZ Pass transponder attached to your vehicle.
  3. You used a non-EZ Pass compatible vehicle or trailer.
  4. You didn't report a lost or stolen transponder.

How do I pay my toll bill?

You can pay your toll bill by:

  1. Check or money order: Mail a check or money order payable to "Thruway Authority" to the address listed on the bill.
  2. Credit or debit card: Pay online at www.ezpassny.com or by phone at (800) 333-8655.
  3. Electronic Funds Transfer (EFT): Set up automatic payments from your bank account.

What if I need to dispute my toll bill?

If you believe the toll bill is incorrect, you can dispute it by:

  1. Calling the Thruway Authority: (800) 333-8655
  2. Emailing the Thruway Authority: [email protected]
  3. Mailing a written dispute: To the address listed on the bill

Tips to avoid future toll bills:

  1. Keep your EZ Pass account balance up to date.
  2. Make sure your transponder is properly attached.
  3. Report lost or stolen transponders.
  4. Use a compatible vehicle or trailer.

By following these tips and paying your toll bill promptly, you'll avoid any additional fees and keep your EZ Pass account in good standing.