Ez pass ny tolls by mail
The convenience of paying tolls by mail!
If you're an EZ Pass NY customer and you've received a toll bill in the mail, here's what you need to know:
Why did I receive a toll bill?
You may have received a toll bill if:
- You didn't have enough balance in your EZ Pass account to cover the toll.
- You didn't have an EZ Pass transponder attached to your vehicle.
- You used a non-EZ Pass compatible vehicle or trailer.
- You didn't report a lost or stolen transponder.
How do I pay my toll bill?
You can pay your toll bill by:
- Check or money order: Mail a check or money order payable to "Thruway Authority" to the address listed on the bill.
- Credit or debit card: Pay online at www.ezpassny.com or by phone at (800) 333-8655.
- Electronic Funds Transfer (EFT): Set up automatic payments from your bank account.
What if I need to dispute my toll bill?
If you believe the toll bill is incorrect, you can dispute it by:
- Calling the Thruway Authority: (800) 333-8655
- Emailing the Thruway Authority: [email protected]
- Mailing a written dispute: To the address listed on the bill
Tips to avoid future toll bills:
- Keep your EZ Pass account balance up to date.
- Make sure your transponder is properly attached.
- Report lost or stolen transponders.
- Use a compatible vehicle or trailer.
By following these tips and paying your toll bill promptly, you'll avoid any additional fees and keep your EZ Pass account in good standing.