How to send a survey to customers in elastic mail

Elastic Mail is a popular email marketing platform, and sending a survey to customers is a great way to gather valuable feedback. Here's a step-by-step guide on how to send a survey to customers in Elastic Mail:

Prerequisites:

  1. You have an Elastic Mail account and have created a list of subscribers.
  2. You have created a survey using a survey tool like Google Forms, Typeform, or SurveyMonkey.

Step 1: Create a new campaign in Elastic Mail

  1. Log in to your Elastic Mail account and click on the "Campaigns" tab.
  2. Click on the "Create Campaign" button.
  3. Choose "Survey" as the campaign type.

Step 2: Set up your survey campaign

  1. Enter a campaign name and description.
  2. Choose the list of subscribers you want to send the survey to.
  3. Set the campaign schedule (e.g., send immediately, schedule for later, or send at a specific time).
  4. Set the campaign budget (optional).

Step 3: Upload your survey

  1. Click on the "Upload Survey" button.
  2. Choose the survey file (e.g., a Google Form link, a Typeform embed code, or a SurveyMonkey survey link).
  3. Elastic Mail will automatically detect the survey format and create a campaign with the survey embedded.

Step 4: Customize your survey campaign

  1. Add a subject line and a brief introduction to your survey.
  2. Choose the survey format (e.g., single-page, multi-page, or a specific layout).
  3. Set the survey duration (e.g., how long the survey will be available to respondents).
  4. Set the survey tracking options (e.g., track responses, track clicks, or track opens).

Step 5: Send your survey campaign

  1. Click on the "Send" button to send your survey campaign to your subscribers.
  2. Elastic Mail will send the survey to your subscribers according to the schedule you set.

Step 6: Track and analyze your survey results

  1. Log in to your Elastic Mail account and go to the "Reports" tab.
  2. Click on the "Survey" report to view the survey results.
  3. Analyze the responses to understand your customers' feedback and opinions.

That's it! By following these steps, you can easily send a survey to your customers in Elastic Mail and gather valuable feedback to improve your business.