How to send a survey to customers in elastic mail
Elastic Mail is a popular email marketing platform, and sending a survey to customers is a great way to gather valuable feedback. Here's a step-by-step guide on how to send a survey to customers in Elastic Mail:
Prerequisites:
- You have an Elastic Mail account and have created a list of subscribers.
- You have created a survey using a survey tool like Google Forms, Typeform, or SurveyMonkey.
Step 1: Create a new campaign in Elastic Mail
- Log in to your Elastic Mail account and click on the "Campaigns" tab.
- Click on the "Create Campaign" button.
- Choose "Survey" as the campaign type.
Step 2: Set up your survey campaign
- Enter a campaign name and description.
- Choose the list of subscribers you want to send the survey to.
- Set the campaign schedule (e.g., send immediately, schedule for later, or send at a specific time).
- Set the campaign budget (optional).
Step 3: Upload your survey
- Click on the "Upload Survey" button.
- Choose the survey file (e.g., a Google Form link, a Typeform embed code, or a SurveyMonkey survey link).
- Elastic Mail will automatically detect the survey format and create a campaign with the survey embedded.
Step 4: Customize your survey campaign
- Add a subject line and a brief introduction to your survey.
- Choose the survey format (e.g., single-page, multi-page, or a specific layout).
- Set the survey duration (e.g., how long the survey will be available to respondents).
- Set the survey tracking options (e.g., track responses, track clicks, or track opens).
Step 5: Send your survey campaign
- Click on the "Send" button to send your survey campaign to your subscribers.
- Elastic Mail will send the survey to your subscribers according to the schedule you set.
Step 6: Track and analyze your survey results
- Log in to your Elastic Mail account and go to the "Reports" tab.
- Click on the "Survey" report to view the survey results.
- Analyze the responses to understand your customers' feedback and opinions.
That's it! By following these steps, you can easily send a survey to your customers in Elastic Mail and gather valuable feedback to improve your business.