Incoming emails going to deleted folder

That's frustrating! There could be several reasons why incoming emails are going to your deleted folder instead of your inbox. Let's troubleshoot together to find the solution. Here are some possible causes:

  1. Filter or rule issue: Check your email client's filters or rules to see if there's a rule set up to automatically move incoming emails to the deleted folder. Look for any rules that might be causing this issue.
  2. Account settings: Ensure that your email account settings are correct. Check your account settings in your email client or webmail interface to make sure that the "Deleted Items" folder is not set as the default folder for incoming emails.
  3. Junk email filter: If your email client has a junk email filter, it might be incorrectly identifying incoming emails as spam and moving them to the deleted folder. Check your junk email filter settings to see if you can adjust the sensitivity or add specific senders to the whitelist.
  4. Email client configuration: If you're using a third-party email client, it might be configured to move incoming emails to the deleted folder. Check your email client's settings to see if there's an option to change the default folder for incoming emails.
  5. Server-side issue: In some cases, the issue might be on the server-side. If you're using a webmail interface, try checking your account settings or contacting your email provider's support team to see if there's an issue with your account.

To resolve the issue, you can try the following:

  1. Check your email client's settings: Review your email client's settings to ensure that the "Deleted Items" folder is not set as the default folder for incoming emails.
  2. Disable filters or rules: If you have filters or rules set up, try disabling them temporarily to see if they're causing the issue.
  3. Check your junk email filter: Adjust your junk email filter settings to see if you can reduce the number of false positives.
  4. Contact your email provider: If you're still having issues, contact your email provider's support team to see if there's an issue with your account or if they can help you troubleshoot the problem.

I hope these suggestions help you resolve the issue and get your incoming emails back in your inbox!