Meridian mail user guide

The Meridian Mail user guide! Here's a comprehensive guide to help you navigate the Meridian Mail system:

Overview

Meridian Mail is a cloud-based email service provided by Meridian Health. It offers a range of features to help you manage your email efficiently, including calendar integration, contact management, and collaboration tools.

Logging In

To log in to Meridian Mail, follow these steps:

  1. Go to the Meridian Mail login page (https://mail.meridianhealth.com).
  2. Enter your username and password in the respective fields.
  3. Click the "Log In" button to access your email account.

Navigation

Once you're logged in, you'll see the following sections:

  1. Inbox: This is where you'll find your incoming emails.
  2. Sent: This section displays emails you've sent to others.
  3. Drafts: This is where you can save and edit emails before sending them.
  4. Spam: This section contains emails that have been flagged as spam.
  5. Trash: This is where deleted emails are stored.
  6. Calendar: This section allows you to manage your schedule and appointments.
  7. Contacts: This section enables you to manage your contacts and email lists.

Email Management

Here are some key features to help you manage your emails:

  1. Composing an Email: To compose a new email, click the "Compose" button in the top left corner of the screen. Enter the recipient's email address, subject, and message in the respective fields.
  2. Replying and Forwarding: To reply to an email, click the "Reply" button. To forward an email, click the "Forward" button.
  3. Flagging and Marking as Read: You can flag an email to mark it as important or unread to remind you to follow up on it.
  4. Deleting and Moving: You can delete or move emails to different folders using the "Delete" and "Move" buttons.

Calendar and Contact Management

Here are some key features to help you manage your calendar and contacts:

  1. Scheduling Meetings: To schedule a meeting, click the "New Event" button in the calendar section. Enter the meeting details, including date, time, and attendees.
  2. Managing Contacts: To manage your contacts, click the "Contacts" section. You can add, edit, or delete contacts, as well as import contacts from other sources.

Collaboration Tools

Meridian Mail offers several collaboration tools to help you work with others:

  1. Shared Folders: You can share folders with others to collaborate on projects or share files.
  2. Group Email: You can send emails to groups of people by creating a group email address.
  3. Task Management: You can assign tasks to others and track their progress using the task management feature.

Security and Settings

Here are some key security and settings features:

  1. Two-Factor Authentication: Meridian Mail offers two-factor authentication to add an extra layer of security to your account.
  2. Password Reset: You can reset your password by clicking the "Forgot Password" link on the login page.
  3. Account Settings: You can manage your account settings, including language, time zone, and notification preferences.

Troubleshooting

If you encounter any issues with Meridian Mail, here are some troubleshooting steps:

  1. Check Your Internet Connection: Ensure your internet connection is stable and working properly.
  2. Clear Browser Cache: Clear your browser cache and cookies to resolve any issues with the Meridian Mail interface.
  3. Contact Support: If you're still experiencing issues, contact Meridian Health's IT support team for assistance.

I hope this user guide helps you navigate the Meridian Mail system effectively!