Royal mail bereavement redirection

A sensitive topic. Royal Mail's Bereavement Redirection service is a helpful way to manage mail and packages after the loss of a loved one. Here's an overview of the service:

What is Bereavement Redirection?

Bereavement Redirection is a service offered by Royal Mail to help families and friends manage the mail and packages of a deceased person. The service allows you to redirect mail and packages to a new address, usually a family member or friend, for a specified period.

How does it work?

To use the Bereavement Redirection service, you'll need to:

  1. Contact Royal Mail's Bereavement Redirection team by phone (03457 740 740) or email ([email protected]).
  2. Provide the following information:
    • The name and address of the deceased person.
    • The new address where you'd like the mail and packages to be redirected.
    • The date from which you'd like the redirection to start (usually the date of death).
    • The length of time you'd like the redirection to last (up to 12 months).
  3. Royal Mail will then redirect mail and packages to the new address for the specified period.

What types of mail and packages are included?

The Bereavement Redirection service covers most types of mail and packages, including:

What about online shopping deliveries?

If you're concerned about online shopping deliveries, you can contact the online retailer directly to request that they update their records with the new address. Alternatively, you can ask Royal Mail to redirect online shopping deliveries to the new address.

Cost and duration

The Bereavement Redirection service is free for the first 3 months. After that, there's a small fee of £38.50 for a 6-month redirection and £77.00 for a 12-month redirection.

Tips and reminders

I hope this information helps you navigate the Bereavement Redirection process with Royal Mail.