Trackandtrace royal mail
Royal Mail's Track and Trace service allows you to track the progress of your mail and parcels in real-time. Here's how to use it:
Tracking Your Item
- Go to the Royal Mail website (www.royalmail.com) and click on "Track a parcel" at the top of the page.
- Enter your tracking number (also known as a barcode) in the box provided. You can find this on the dispatch note or on the Royal Mail website.
- Click "Track" to start the tracking process.
Tracking Status
The tracking status will show you the current location of your item and the estimated delivery date. You can also view a map of the item's journey and see any updates or issues that may have occurred.
Tracking Options
Royal Mail offers several tracking options, including:
- Track and Trace: This service provides real-time tracking updates and allows you to track your item from dispatch to delivery.
- Signed For: This service requires the recipient to sign for the item upon delivery.
- Special Delivery: This service provides guaranteed delivery by 1pm or 9am, depending on the option chosen.
- International Tracked: This service provides tracking updates for international items.
Tracking FAQs
- Q: How long does it take for my item to be tracked? A: Tracking updates are usually available within 24 hours of dispatch.
- Q: Why is my item not updating? A: If your item is not updating, it may be due to a delay in the delivery process or an issue with the tracking system. Contact Royal Mail customer service for assistance.
- Q: Can I track my item if it's been lost or stolen? A: Yes, you can contact Royal Mail customer service to report a lost or stolen item and they will assist you in resolving the issue.
Contact Royal Mail
If you have any questions or issues with tracking your item, you can contact Royal Mail customer service:
- Phone: 03457 740 740 (UK only)
- Email: [email protected]
- Online chat: Available on the Royal Mail website
Remember to keep your tracking number safe and secure to ensure you can track your item easily.