Avast web mail shield root invalid certificate date

A pesky issue!

The error "Root invalid certificate date" typically occurs when Avast's Web Mail Shield is unable to verify the SSL/TLS certificate of a website, which is used to establish a secure connection between your browser and the website. This can happen when the certificate has expired or is not trusted by Avast.

Here are some possible solutions to resolve this issue:

  1. Update your Avast software: Ensure that you're running the latest version of Avast. Sometimes, updates can resolve certificate-related issues.
  2. Exclude the website from Avast's Web Mail Shield: You can temporarily exclude the website from Avast's Web Mail Shield to see if the issue persists. To do this:
    • Open Avast and go to the "Protection" tab.
    • Click on "Web Shield" and then "Settings".
    • Scroll down to the "Exclusions" section and click on "Add".
    • Enter the website's URL (e.g., www.example.com) and click "Add".
  3. Add the website to Avast's trusted sites: You can add the website to Avast's trusted sites list to bypass the certificate verification. To do this:
    • Open Avast and go to the "Protection" tab.
    • Click on "Web Shield" and then "Settings".
    • Scroll down to the "Trusted sites" section and click on "Add".
    • Enter the website's URL (e.g., www.example.com) and click "Add".
  4. Check the website's SSL/TLS certificate: You can check the website's SSL/TLS certificate using online tools like SSL Labs or Qualys SSL Server Test. This can help you identify if the certificate has expired or is not trusted by Avast.
  5. Contact the website's administrator: If the issue persists, you can contact the website's administrator to check if they have updated their SSL/TLS certificate or if there are any issues with their certificate.
  6. Disable Avast's Web Mail Shield: As a last resort, you can disable Avast's Web Mail Shield to see if the issue resolves. However, this may leave your browser vulnerable to potential security threats.

Remember to always keep your Avast software up to date and ensure that your browser is configured to use a trusted SSL/TLS certificate.