How to retrieve the training certificate from microsoft mail

To retrieve a training certificate from Microsoft Mail, you can follow these steps:

Method 1: Check your Sent Items folder

  1. Log in to your Microsoft Mail account.
  2. Click on the "Sent Items" folder in your inbox.
  3. Search for the email containing the training certificate attachment.
  4. Open the email and click on the attachment to download the certificate.

Method 2: Check your Junk Email folder

  1. Log in to your Microsoft Mail account.
  2. Click on the "Junk Email" folder in your inbox.
  3. Search for the email containing the training certificate attachment.
  4. Open the email and click on the attachment to download the certificate.

Method 3: Check your Spam folder

  1. Log in to your Microsoft Mail account.
  2. Click on the "Spam" folder in your inbox.
  3. Search for the email containing the training certificate attachment.
  4. Open the email and click on the attachment to download the certificate.

Method 4: Check your email search

  1. Log in to your Microsoft Mail account.
  2. Click on the "Search" icon (magnifying glass) in the top right corner of the screen.
  3. Type in keywords related to the training certificate, such as the course name, date, or instructor.
  4. Click on the search results to find the email containing the training certificate attachment.
  5. Open the email and click on the attachment to download the certificate.

Method 5: Contact your training provider

If you're unable to find the training certificate in your email, you can contact the training provider or the organization that issued the certificate to request a copy.

Remember to always check your email filters and settings to ensure that important emails, including training certificates, are not being filtered out or marked as spam.